Posted: Wednesday, March 1, 2017 1:03 AM
Description:Job Title\: Tagalog Telephone Interpreter Professional interpretation experience preferred but not required. Get started at LanguageLine! I. Summary of Position\: The Tagalog Telephone Interpreter, is responsible for handling calls on demand, rarely by appointment, and renders meaning of conversations in the consecutive mode of interpretation between speakers of Tagalog and English. She/he processes information quickly and concisely, recognizes sensitive cultural differences and is professional and courteous at all times. The Tagalog interpreter will use appropriate industry terminology and understands common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in the following fields\: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business. Location\: A work from home Tagalog Telephone Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries or dictionaries are useful tools. The Tagalog interpreter must have a dedicated landline and head-set/telephone equipment. II. Major Responsibilities & Principal Accountabilities\: Renders correct concepts and meanings between Tagalog and English following complexity, clarity, tone, and style from one language into another, upholding the correct rules for grammar and syntax in both languagesProvides strict renditions of the messages including every detail of the conversation, and must be prepared for challenging calls at any time Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expressions Follows instructions of clients, manage the flow of the call and avoid taking over the call, as well as avoids interaction with the limited English speaker person w/o client's permissionUnderstands protocol and terminology in the following industries\: Medical, Insurance, Finance, Court and LawRemains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situationsRemains punctual and available during scheduled work hoursEnsures access to the Internet for work related electronic communication OPEN UNTIL FILLED EEO/AA This is not a translation position (the written word) but translators and other skilled linguists who are fluent in Tagalog and English are encouraged to apply. Telephone interpreters translate verbally over the phone. Qualification:Native or Near Native Fluency in Tagalog and English Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of both Tagalog and English Excellent listening, retention and note taking skills to maintain a high level of accuracyKnowledge of industry-specific terminology; on-going study of glossaries and training materials including scripts provided by our clients Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all timesAbility to follow client's instructions closelyAbility to explain certain cultural concepts to avoid miscommunication with the permission or at request of the clientCompletion of High school educationEducation in languages/translation/interpretation or related fields preferred, but not required Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract. VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
• Location: Athens
• Post ID: 57021398 athensga